Frequently Asked Questions

faq
Your guide to secure, scalable, and automated solutions for
managing professional, company-wide email signatures with ease.
What is an email signature?

An email signature is a centrally managed block of text and graphics—added automatically to every outgoing email—to ensure consistent branding, display key contact details, and even integrate marketing campaigns across your organization. Learn more

Why should email signature management be centralized across the company?

Centralizing email signature management ensures brand consistency, saves time for employees, and allows IT or marketing teams to control, update, and deploy signatures company-wide without relying on individual users. It also supports legal compliance, professional presentation, and enables targeted marketing campaigns through banners or messaging in every email.

How do we maintain branded, mobile-friendly email signatures?

You maintain branded, mobile-friendly email signatures by designing them in Xink’s platform using HTML and inline CSS that adapts to all screen sizes, including smartphones. Xink ensures the signature is inserted correctly no matter the device, keeping logos, fonts, and layouts consistent with your brand while remaining readable and professional on mobile. Learn more

How can we preview and QA email signatures before pushing them live?

You can preview and QA email signatures in Xink by using the built-in Signature Designer, which lets you design and instantly preview how the signature will look with real employee data. You can also send test emails or use the preview tool to ensure layout, branding, and dynamic fields are correct before deploying company-wide. Learn more

Is it possible to assign different signatures based on department, region, or role?

Yes, Xink allows you to assign different email signatures based on department, region, role, or any other user attribute by using rules and targeting options. You can create multiple templates and apply conditions so each employee gets the correct signature automatically without manual selection. Learn more

How does Xink help with brand consistency across our organization?

Xink allows you to design and enforce standardised email signatures across the company. By requiring all employees to use the same approved template, you can ensure consistent branding, legal compliance, and professionalism in every email.

Can Xink support marketing campaigns through email signatures?

Yes, Xink can embed campaign banners and promotional messages directly into email signatures. This gives marketing teams a new, high-visibility channel to promote events, offers, and content, all managed centrally to ensure brand integrity.